Contact
Email support@protocolpeps.com.
We reply within roughly 24 hours during business hours.
If your question is about a specific vial, include the lot number printed on its label — that lets us pull the exact certificate and shipment record rather than guessing which lot you have. Pictures are helpful too.
Protocol Bioscience LLC, 30 N Gould St, Sheridan, WY 82801, USA.